All VENCZEL leather products are made on request.
You can enquire any of the products on our product page and receive information about available color and delivery date.
If we have a product in stock you can purchase it directly from our products page.
Please contact us for assistance or enquiries regarding orders: firstname.lastname@example.org
PRICING AND VAT
All prices are displayed in EUROS and includes VAT (25%)
Customers outside of the EU are responsible for all import duties and tax charges
that may be applied by their local customs office on delivery to their country.
Any Import duty or tax charges are out of our control and will be invoiced to you directly.
Our products are made on request, you enquire the product of interest and we will get back to you immediately with a delivery date.
A “made on request” product can take from 15 up to 60 days to make depending on color and style.
If we have a product in stock you will be able to buy it directly from our products page.
We confirm all orders with an order confirmation, where approximate delivery date is stated.
VENCZEL provides free worldwide delivery on all our products.
Products on stock will be delivered within 7 business days.
Products that are made on request will have an individual delivery date specified on your order confirmation.
Products that are pre-order will ship on a specific date specified on your order confirmation.
You will receive a notification with tracking number when your product has been shipped.
Please make sure that all information such as name, address, e-mail and phone number is correct and up-to-date so we can reach you at any time regarding your order.
Signature is required on delivery and we are not able to ship to post office boxes.
All products are shipped from Sweden.
Our leather products that are made on request (or pre-order) are made especially for you and cannot be returned or exchanged.
Our jewellery products can be returned within 12 days of delivery.
We will only accept returns for products that are in original condition with tags and packaging intact.
Products that have been used or show signs of wear may not be returned.
Please contact us before making any returns: email@example.com